PG BIG’s Response To COVID-19 From Executive Director Sarah McCrea

August 14, 2020

Update on PG BIG’s response to COVID-19
To our valued Members,

As we all continue this path of new ‘normal’, PG BIG wanted to update you on what is going on at our main office and how we are continuing to serve you.

Our office is now fully equipped with safety procedures as well as equipment to ensure you are safe when you need to come into the office.

At this time, all Case Management services are open, by appointment only and most of our classes are offered over Zoom.

Case Management:

Our Case Managers are here to serve and support you. Please call to make an appointment.

Housing:
Assistance with shelter support, getting safe/appropriate housing, maintaining current housing

Health:
Assist individuals to contact medical professionals, pharmacists, walk in clinics, help lines/resources and alleviate stress on our health care system.

Finances:
Provide assistance with upgraded personal benefits (EI, child tax, working tax benefit, GST, mortgage relief etc.), CPPD, PWD etc.

Health & Well-being:
It is our duty to ensure that our members are not feeling alone while being in isolation. We will be doing check in’s and liaise work with community resources. We are in the process of getting home phones set up so those who do not have means of communicating so they can stay in touch. Please contact your Case Manager about this service.

Education & Support:
Assisting members to navigate these stressful times, offering support and coping strategies as well as information about the crisis we are facing.

Employment:
Our Employment Program is dedicated to ensuring that our members remain employed for as long as possible, as safe as possible. Please contact Sally at the main office for further inquiries.

Groups & Classes:

Most of our groups and programs are now being offered over Zoom.

Please contact your Case Manager to assist you in getting set up and be a part of the classes detailed below.

CLG:
Educational and supportive class that dives into brain injury related topics. This is a great way to connect with your peers and learn more about brain injury, effects and strategies. Weekly topics posted on our calendar.
Wednesday’s at 12:30pm via Zoom.

Relationship Group:
An evening group dedicated to exploring the varying dynamics of how brain injury effects relationships (spouse, parent, child, friend, etc.).
First Monday evening of the month – see our calendar for details.

Women’s Group:
A safe, interactive group where women can share, explore and learn about their injuries, coping strategies with one another. Weekly topics posted on our calendar.
Friday’s at 11:00am via Zoom.

Introduction to Brain Injury:
This 3-session class is open to members, professionals and family members. This is a great way to learn more about brain injury, its effects and neuroplasticity.
Dates and times will be posted on our calendar. Please call in inquire when the next sessions will be.

Toolbox:
This class dives into topics such as: how to promote neuroplasticity, nutrition, sleep hygiene, organizational strategies, memory strategies and impulsivity.
This class can range from 4-6 sessions. Dates and times will be posted on our calendar. Please call to inquire when the next sessions will be.

Coffee Group:
Come on down, enjoy some fresh air, coffee and camaraderie in our back-parking lot.
Tuesday’s at 10:00am
Thursday’s at 1:00pm

As A Refresher:

If you have:

  • Knowingly have been in direct contact with someone who is a confirmed case of COVID-19.
  • Recently traveled outside of Canada or anyone in their household within the last 14 days.
  • Been ill with respiratory illness symptoms (fever, cough, fatigue, and/or muscle aches).

We ask you to refrain from accessing services in person and call your Case Manager. If you do come to the office, you will be asked to leave until you are no longer ill and/or safe to be in the community (the recommended 14 days isolation).

If you need to contact your Case Manager about the services we providing, please phone 250-564-2447.

Together, we will continue to support you, our valued members, and uphold our commitment to the well-being and safety of our community.

I thank each one of you for your understanding and support.

In service and solidarity,

Sarah McCrea
Executive Director